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Cataloguing Business Capabilities to Cut Duplication

The Overview

Client:

FirstRand Group

Industry:

Banking and Financial Services

FirstRand Group is one of South Africa’s largest financial services groups, with business capabilities and services often duplicated across different areas of the organisation.

Anylytical Technologies partnered with FirstRand to build a catalogue giving business and technology teams a shared, centralised view of the group’s available services.

The Challenge

Many business capabilities and services were duplicated across different areas of the organisation, making it difficult to understand existing capabilities, ownership structures, and opportunities for reuse. Business and technology teams required a centralised platform that documented and exposed the services available throughout the group.

The Solution

Anylytical Technologies developed an Enterprise Business Services Catalogue that provided visibility into the organisation’s business capabilities and services. The platform enabled stakeholders to discover available business services, understand service ownership, view service consumers and usage patterns, identify business value and benefits, understand organisational capabilities, promote service reuse across business units, and improve collaboration between business and technology teams.

Business Impact
Technologies
Services Delivered